Automotive Manufacturing & Services
2021
Business Challenge
A leading automotive enterprise sought to modernize its document management systems, improve regulatory compliance, and enhance collaboration across engineering, manufacturing, and service teams globally.
Objectives
Modernize Document Management: Replace fragmented legacy systems with a centralized, cloud-based platform to streamline technical documentation, service manuals, and operational records across thousands of employees.
Enhance Compliance & Governance: Implement robust controls and audit capabilities to meet industry-specific standards such as ISO/TS 16949, IATF 16949, and environmental regulations.
Boost Collaboration & Productivity: Enable secure, real-time collaboration between design, production, and service teams using Microsoft 365 tools, with mobile access for field technicians and plant managers.
Solution Delivered
Deployed a scalable SharePoint Online AMS tailored for automotive workflows, ensuring high availability and disaster recovery.
Automated document workflows using Power Automate for engineering change requests, quality approvals, and service documentation.
Leveraged Microsoft Graph API for intelligent metadata tagging, improving searchability and lifecycle management of technical documents.
Integrated Azure Information Protection (AIP) for securing sensitive design files, supplier contracts, and compliance records.
Built real-time compliance dashboards for visibility into document access, usage patterns, and audit readiness.
Implemented role-based access controls (RBAC) via Microsoft Entra ID (Azure AD) to align access with job roles across departments.
Integrated Microsoft Teams and OneDrive for seamless collaboration between R&D, manufacturing, and service divisions.
Technology Stack
SharePoint Online
Power Automate
Azure Information Protection
Microsoft Graph API
Key Outcomes
Efficiency Enhancement in document workflows and approvals
User Empowerment across engineering and service teams
Improved Customer Experience through faster service delivery
Real-Time Visibility into compliance and operational data
Service Type: Re-architecture & Implementation
Methodology: Agile